What Does an SEO Agency Really Do?

If you've ever been pitched by an SEO agency, you've probably heard a lot of jargon: backlinks, domain authority, SERP rankings, keyword cannibalization, schema markup. It sounds impressive. It also sounds like it could be complete nonsense. So let's cut through the buzzwords and explain what a good SEO agency — like Randle Media, your NJ SEO company — actually does, step by step.
First, What Is SEO?
SEO stands for Search Engine Optimization. In plain English: it's the process of making your website show up higher in Google search results so more people find your business. That's it. Everything else — the technical audits, the content creation, the link building — is just the work required to achieve that goal.
When someone searches 'plumber in Morristown NJ' and your competitor shows up on page one while you're buried on page three, that's not luck. That's SEO. And the gap between page one and page three is the difference between a phone that rings and a phone that doesn't.
They Get to Know Your Business
Before touching a single thing on your website, a good SEO agency spends time understanding your business. Who are your customers? What services make you the most money? What areas do you serve? Who are your competitors? What's worked in the past? What hasn't?
This isn't a formality — it's the foundation of everything that follows. Generic SEO strategies fail because they ignore what makes your business unique. A roofing company in Morris County has completely different SEO needs than a family law attorney in Bergen County.
They Dive Deep with a Website Audit
The first real deliverable from any SEO audit is a comprehensive website audit. This is where we crawl your entire site and identify every issue that's holding you back: broken links, missing meta tags, duplicate content, slow page speeds, poor mobile experience, missing schema markup, indexing issues, and more.
Think of it like a home inspection before buying a house. You need to know exactly what's broken before you can fix it. We typically find 50-200+ issues on sites that have never been professionally audited — even 'nice looking' sites built by reputable developers.
They Research the Right Keywords
Keyword research isn't just about finding popular search terms. It's about finding the RIGHT search terms — the ones your actual customers use, with enough volume to matter and little enough competition to realistically rank for.
For NJ businesses, this means targeting geo-specific keywords: 'emergency plumber Roxbury NJ' has way less competition than 'emergency plumber' — and much higher conversion rates because the searcher is telling you exactly where they are.
We map every target keyword to a specific page on your site, ensuring there's no cannibalization (two pages competing for the same keyword) and every important search has a dedicated landing page.
They Optimize Your Pages (On-Page SEO)
On-page optimization is where the keyword research becomes action. This includes:
- Optimizing title tags (the blue link in Google) to include your target keyword and city
- Writing compelling meta descriptions that drive clicks
- Structuring content with proper H1/H2/H3 heading hierarchy
- Adding internal links between related pages
- Optimizing images with descriptive alt text and compressed file sizes
- Ensuring URLs are clean and keyword-relevant
Every page on your site should be optimized for a specific keyword target. Not stuffed with keywords — optimized. There's a big difference, and Google is smart enough to tell.
They Fix the Technical Stuff
Technical SEO is the behind-the-scenes work that most business owners never see — but it has a massive impact on rankings. This includes:
- Site speed optimization (Core Web Vitals)
- Mobile responsiveness and usability
- XML sitemap creation and submission
- Robots.txt configuration
- Fixing crawl errors and broken links
- Implementing structured data (schema markup)
- Setting up canonical tags to prevent duplicate content
- HTTPS security
Technical SEO is often the fastest way to see ranking improvements. Fixing a handful of critical technical issues can unlock ranking gains that content alone can't achieve.
They Create Content That Ranks
Content is the fuel that drives SEO. A solid content marketing strategy includes:
- Service pages that thoroughly describe what you offer and where
- Location pages for each town and county you serve
- Blog posts targeting informational keywords your customers search
- FAQ content that answers common questions and earns featured snippets
- Case studies that demonstrate results and build trust
Good SEO content isn't keyword-stuffed garbage — it's genuinely useful information that answers real questions. Google rewards helpful content, and so do your customers.
They Build Authority with Backlinks
Link building is one of the most important — and most misunderstood — aspects of SEO. Backlinks are links from other websites to yours, and Google uses them as a vote of confidence. The more high-quality sites that link to you, the more authoritative Google considers your site.
Legitimate link building includes: getting listed in relevant business directories, earning links from local NJ news and community sites, guest posting on industry blogs, creating linkable content (guides, studies, infographics), and building relationships with complementary businesses.
What it does NOT include: buying links from sketchy websites, participating in link farms, or any other black-hat tactic that can get your site penalized.
They Handle Your Local SEO
For NJ businesses, local SEO is often the highest-ROI channel. This includes:
- Google Business Profile optimization and management
- Local citation building (Yelp, BBB, industry directories)
- Review generation and response strategies
- Local link building from NJ-specific sources
- Town and county landing pages
- NAP consistency across all platforms
The Map Pack (the three businesses that show up with a map in local search results) is the most valuable real estate in local search. Getting there requires consistent, ongoing local SEO work.
They Track, Report, and Improve
SEO isn't a one-time project — it's an ongoing process. A good agency tracks your keyword rankings, organic traffic, conversions, and competitors every month. You should receive a clear, jargon-free report that shows what's working, what's not, and what the plan is for next month.
If your current SEO agency can't explain where your money is going in plain English, that's a red flag. At Randle Media, every client gets monthly reporting with real metrics — not vanity stats.
The Final Result — More Traffic, More Leads
When all of these pieces work together — technical foundation, optimized content, quality backlinks, and strong local SEO — the result is predictable: your website ranks higher, more people find you, and your phone rings more.
Ready to see what a real SEO strategy can do for your NJ business? Call Randle Media at (973) 862-7867 or book a free strategy session. We'll show you exactly where you stand, where the opportunities are, and how to get there.
Written by
Chris Randle
Chris Randle is the founder of Randle Media, a digital marketing agency based in Ledgewood, NJ. With 200+ websites built and 6+ years of experience, Chris helps NJ businesses grow through web design, SEO, and digital advertising.
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